Privacy policy

Last updated: August 1, 2025

Kei Studios (“we,” “our,” “us”) operates this store and website to provide you, the customer, with a curated shopping experience (the "Services"). Our website is powered by Shopify, which enables us to deliver these Services securely and efficiently. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our site, interact with us, or make purchases.

By using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information that can identify you, either directly or indirectly. This may include:

  • Contact details: Name, email, and phone number

  • Financial information: Payment method and billing info (processed securely)

  • Account information: Login credentials, preferences

  • Transaction data: Orders, returns, cancellations

  • Communications: Messages or inquiries sent via email, chat, or social media

  • Device & usage info: IP address, browser type, device ID, and interactions

2. How We Collect Information

We collect personal information through:

  • Direct input by you (e.g., at checkout or when contacting us)

  • Automated tools and cookies

  • Third-party service providers like Shopify and payment processors

  • Social media platforms or integrations

3. How We Use Your Information

We may use your information to:

  • Fulfill orders and deliver digital files (via Dropbox)

  • Provide customer support

  • Improve and personalize the website experience

  • Send updates and promotional content (if opted in)

  • Detect fraud and ensure site security

  • Comply with legal obligations

4. Sharing Your Information

We may share your data with:

  • Shopify (our e-commerce platform)

  • Third-party vendors (e.g., payment processors, email providers)

  • Legal authorities when required

  • Marketing platforms (if applicable and opted in)

5. Shopify’s Role

Our store runs on Shopify. They collect and process data as needed to fulfill orders and operate the store. Read Shopify’s Privacy Policy here.

6. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy policies or practices.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from anyone under the age of consent. If we learn that we have collected data from a minor, we will delete it promptly.

8. Data Security & Retention

We use standard security measures to protect your info. Final files are sent via Dropbox, and it’s your responsibility to save them. We retain data only as long as necessary for our services or legal obligations.

9. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your data

  • Request a copy of your data

  • Opt out of certain uses (like marketing)

  • File a complaint with a regulatory authority

10. International Transfers

Your data may be processed or stored outside your country. We rely on secure legal frameworks for any such transfers.

11. Policy Updates

We may update this policy. Any changes will be posted here with an updated date.

12. Contact Us

Questions or concerns? Contact us at:
📧 keigraphics@usa.com